Privacy Policy

1. Introduction

Welcome to Vitality Peaks Wellness. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at vitalitypeakswellness.com, use our services, or interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you. This may include:

• Personal Identifiable Information (PII): Name, email address, phone number, physical address, date of birth, gender, and payment information (processed by secure third-party processors).
• Health and Wellness Information: Health goals, medical history relevant to wellness coaching (provided with explicit consent), fitness levels, dietary preferences, and sleep patterns. This data is highly sensitive and is treated with utmost confidentiality and security.
• Usage Data: Information on how the service is accessed and used, such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

3. How We Use Your Information

Vitality Peaks Wellness uses the collected data for various purposes:

• To provide and maintain our services, including personalized coaching and wellness plans.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our services.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.

4. Disclosure of Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party service providers to monitor and analyze the use of our services, process payments, or to contact you.
• For Business Transfers: If Vitality Peaks Wellness is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• For Legal Reasons: We may disclose your personal data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of Vitality Peaks Wellness
• Prevent or investigate possible wrongdoing in connection with the services
• Protect the personal safety of users of the services or the public
• Protect against legal liability

5. Security of Your Data

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

• Encryption of data in transit and at rest.
• Access controls to personal data.
• Regular security audits and vulnerability assessments.
• Compliance with industry-standard data protection protocols.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification to have your information corrected if that information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right of restriction to request that we restrict the processing of your personal information.
• The right to data portability to receive a copy of your personal data in a structured, machine-readable, and commonly used format.
• The right to withdraw consent at any time where Vitality Peaks Wellness relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. To exercise these rights, please contact us at [email protected].

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +1-615-555-0188
• By mail: Vitality Peaks Wellness, 1450 Main Street, Suite 300, Nashville, Tennessee, 37203, United States